Welcome to the Dallas/Fort Worth Local Interest Group for IT Service Management
- Our goal is to promote the Best Practices for IT Management based on IT Infrastructure Library (ITIL®).
DFW LIG meetings are held on the 2nd Thursday of the month - please check our calendar for details.
About ITIL®
ITIL® is the only comprehensive, non-proprietary source of service management best practices that is publicly available. It contains an integrated set of well-documented processes to assist Information Technology in providing “Services” to the Business Organization. It includes:
- Service Strategy
- Service Design
- Service Transition
- Service Operations
- Continuous Service Improvements
Why ITIL? http://www.itil-officialsite.com/home/home.asp
DFW LIG NEWS:
~Alex Hernandez from Plexent and current DFW LIG President was presented with the "Industry Knowledge Contribution Award" from itSMF USA.
~Brent Knipfer from Dell, current DFW LIG Program Chair and 2010 Fusion Interactive Sessions Committee Chair, was presented with the "President's Award" from the President of the itSMF USA.
