Welcome


  Welcome to the Dallas/Fort Worth Local Interest Group for IT Service Management

 

  •  DFW Local Interest Group (LIG) is a non-profit Organization affiliated to the itSMF IT Service Management Forum (www.itsmfusa.org).

  •  Our goal is to promote the Best Practices for IT Management based on IT Infrastructure Library (ITIL®).

 DFW LIG meetings are held on the 2nd Thursday of the month - please check our calendar for details.  

About ITIL®

ITIL® is the only comprehensive, non-proprietary source of service management best practices that is publicly available. It contains an integrated set of well-documented processes to assist Information Technology in providing “Services” to the Business Organization. It includes:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operations
  • Continuous Service Improvements


Why ITIL? http://www.itil-officialsite.com/home/home.asp

DFW LIG NEWS:

~Alex Hernandez from Plexent and current DFW LIG President was presented with the "Industry Knowledge Contribution Award" from itSMF USA.

~Brent Knipfer from Dell, current DFW LIG Program Chair and 2010 Fusion Interactive Sessions Committee Chair, was presented with the "President's Award" from the President of the itSMF USA.